Event Waitlist

The Event Waitlist feature lets clubs manage fully booked events more smoothly by allowing players to join a waitlist when no spots are available. When a spot opens up, players on the waitlist are notified automatically — helping clubs fill events faster and reduce last-minute drop-offs. You can choose between two types of waitlists depending on how much control you want over who gets invited and when.

Enabling a Waitlist for an Event

When creating an event:

  1. Fill in all the usual event details (name, description, type, pricing, capacity).

  2. Scroll to the Waitlist section.

  3. Toggle Enable Waitlist ON.

  4. Choose the waitlist type:

    • Simple Waitlist

    • Sequential Waitlist

  5. Finish creating the event as usual.

Simple Waitlist

A Simple Waitlist notifies everyone on the waitlist at the same time as soon as a spot becomes available, and it is best when you want minimal setup.

How it works

  • Until the event reaches capacity, it behaves like a normal event.

  • Once full, users can no longer join — but they’ll see a Join Waitlist button.

  • Users can:

    • Join the waitlist

    • See how many people are currently waiting

    • Leave the waitlist at any time

When a spot opens

A spot can open if:

  • A participant cancels

  • An admin increases event capacity

When this happens:

  • All waitlisted users receive a push notification and email.

  • The event becomes open again.

  • Whoever joins first gets the spot.

  • The event is also open to the public — not just the waitlist.

Why join the waitlist?

The advantage is early notification — waitlisted users are alerted immediately when a spot becomes available.

Sequential Waitlist

A Sequential Waitlist gives clubs more control by inviting users in order, in small groups or one at a time.

Additional setup required

When selecting Sequential Waitlist, you’ll configure:

  • How many people are invited at a time (e.g. 2 people at a time)

  • Invitation interval (e.g. every 5 minutes)

  • Optional: Open event to public after waitlist is exhausted

How it works

  • Users are invited in the order they joined the waitlist.

  • Only the invited group can join during their invitation window.

  • If a user joins and takes the spot, all further invitations stop automatically.

  • If no one joins from :

    • The system invites the next group after the set interval.

    • Or, if enabled, opens the event to public access after the waitlist is exhausted.

Important rules

  • Only people on the waitlist can join via a Sequential Waitlist, they can’t add guests with them.

  • Each waitlisted person must join individually when it’s their turn.

  • The earlier a user joins the waitlist, the better their chances.

Admin Controls

Admins can manage waitlists directly:

  • Add users to the waitlist manually

  • Remove users from the waitlist

If an admin adds a waitlisted user to the event:

  • That user is automatically removed from the waitlist

  • The next eligible waitlisted user moves up in line

When to Use Each Type

Use Simple Waitlist if you want:

  • Quick setup

  • First-come, first-served access

  • Public access as soon as a spot opens

Use Sequential Waitlist if you want:

  • Controlled invitations

  • Priority based on waitlist order

  • Less competition when a spot opens

The Event Waitlist feature helps clubs maximize attendance, reduce empty spots, and give players a fair chance to join popular events — even when they fill up fast.