Creating and Managing Rule Sets

Memberships in OpenCourt have two distinct layers of configuration: Membership settings and Rule Sets. Every membership must be assigned exactly one rule set. The rule set defines the booking behavior and pricing that applies to all members holding that membership. Multiple memberships can share the same rule set.

Layer

What it controls

Where it lives

Membership settings

Name, description, pricing tiers, visibility, family/group config

Admin → Memberships → [membership] → Settings

Rule set

Court booking rates, schedule visibility, booking advance limits, refund policy

Admin → Settings → Membership Rule Sets → [rule set]

What is a Rule Set?

A rule set is a named configuration profile that controls how members book courts. It has four areas:

  1. Pricing — court booking rates (hourly, per-person, daily), including time- or day-based overrides

  2. Schedule — how far into the future members can see the court schedule

  3. Reservations — how far in advance members can book, default booking duration, cancellation window

  4. Refunds — cancellation refund percentages and non-refundable periods

Rule sets exist separately from memberships so a single configuration can be reused across multiple membership products (e.g., "Standard Member" and "Family Standard Member" may share the same rule set if their booking privileges are identical).

One special rule set is always present and cannot be deleted:

  • Non-Member — applied to logged-in users with no active membership

Creating a rule set

  1. Go to Memberships → Rule Sets

  2. Click + New Rule Set

  1. Fill in:

    • Name (required) — identifies the rule set in dropdowns throughout the admin

    • Description (optional) — internal notes, not shown to members

    • Default — check this if new memberships should default to this rule set

  2. Click Create

You are redirected to the rule set settings page where you can configure all four tabs.

Editing a rule set

  1. Go to Memberships → Rule Sets

  2. Click the rule set name in the list

  3. Make changes across the four tabs:

Court Booking Rates tab

Defines the cost applied when a member books a court.

Basic mode — a single default rate that applies to all courts, all times:

  • Court hourly — per-court hourly charge

  • Person hourly — per-person hourly charge

  • Person daily — per-person daily cap

  • Person fixed — flat per-person fee per booking

Learn more about pricing models here.

Advanced mode — You can set the combination of the previous models. E.g. Daily fee for guests in addition to the court hourly price.

If you want to charge members a guest fee, make sure to check the box “Set custom pricing for other court booking participants” and enter the fee. This is usually set either per person, per hour or as a fixed fee per person, per reservation.

Add an override rule

Click + Add Rule. A dialog opens with the following fields:

  • Rule name — give it a descriptive label, e.g., Off-Peak Hours

  • Days — select the days this rule applies to. Toggle individual days (Mon–Sun) or click All to select every day. For weekday mornings, select Mon, Tue, Wed, Thu, Fri.

  • Time — choose Specific times, then set the start and end time (e.g., 6:00 AM – 11:00 AM). Times are in 30-minute increments. You can add multiple time ranges per rule by clicking Add another time frame.

  • Courts — select specific courts this rule applies to, or click All to apply it to every court.

  • Pricing mode — select the pricing mode that matches your default (e.g., Court/Space fee, per hour), then enter 30 in the Court hourly field.

Click Create Rule.

Schedule tab

Controls what members see on the schedule page:

  • Can see schedule — toggle to allow/block access to the schedule entirely

  • Rolling hours — show only the next N hours of availability

  • By calendar day — show availability up to N calendar days ahead

  • Release time settings (when a future day first becomes visible)

Reservations tab

Controls booking creation:

  • Can create reservations — toggle to allow/block booking

  • Advance booking limit — how far ahead a member can book:

    • Unlimited

    • Fixed hours (e.g., 72 hours in advance)

    • Fixed calendar days (e.g., 7 days in advance)

  • Default booking duration — pre-selected length when opening the booking dialog (30–300 minutes)

  • Allow court overlap — whether a member can hold overlapping reservations

  • Cancellation window — minimum hours before a booking that cancellation is allowed

Refunds tab

Defines the refund policy when a booking is canceled:

  • Percentage refunded based on how far in advance the cancellation happens

  • Non-refundable period (e.g., no refund within 2 hours of the booking)

Changing which rule set a membership uses

  1. Go to Admin → Memberships → [membership] → Settings

  2. Scroll to the Membership Rule Set section

  3. Select a different rule set from the dropdown

  4. Click Save changes

All existing members are immediately subject to the new rule set's booking configuration on their next booking attempt.